Daniel,

   I received my order today. That was fast! Thanks for the great service.  I added Artisan Guitars to my favorites list and will check back for any of my future guitar playing needs.

TM

Hi Adam,

Bill,

The National arrived here very quickly indeed! The Fed Ex guy managed to drop it out of the back of the truck, according to our shop manager, glad I didn’t see that. Gave it a day to stabilise before opening.

Firstly, could you give a lesson in packing guitars for international delivery to every other guitar shop in North America. Even with dropping the case on its end, thanks to your packaging, the guitar was safe and played pretty much in tune when I opened it!

The El Trouv’ or Jean as she is now known, in memory of my mother who died recently, is a totally different beast to my other National and old Regals.  Lovely bright yet deep tone with what seems to be a bit of an inbuilt delay pedal, she sure impressed the rest of the guys in the band.

Thanks for the great service Bill, I really think National are making some truly great guitars at the moment, and your service has been outstanding

Kindest regards,

A.R. / Scotland

Hi Ellie,

I just wanted to drop you a quick email to let you know that the Martin OM-42 made its way to me, and thank you soooo much! I love it!  Plays and sounds  beautiful.

The condition is even better than I thought. You guys do such a great job of representing every minor little flaw on your photos that when it got here I had a hard time seeing any of them! It looks wonderful and new!.

Also your packing job was superb.Thank you. I have purchased many guitars and never seen one as securely packaged. A+

Any way I just wanted to Thank you for selling me my dream guitar. I have been looking for a pre owned OM-42 with a custom Mod V neck for a while and had given up hope. I resolved to have to order a custom shop one from Martin , which is big $$.

You were I real pleasure to deal with, and I would recommend Artisan Guitars to anyone not just for the guitars but also the service! Keep up the great work guys.

Best Regards,

AC / Maple Ridge, Canada

Hello Bill, Adam, and Ellie,

First off I would like to apologize for taking so touch base with you and thank you for the beautiful Collings MT2 "Bubble Maple" Mandolin. I thoroughly enjoyed looking at your website to see a big red Sold before the description.

I received it on February 15th and I can't tell you how much I enjoy the crisp sound. The beginning of February was a great month as I finally received my "19" Collings C-10 Custom Deluxe on the 8th.

Mark from Collings called and let me know it was on its way the 3rd. He then called and said I need to look at MT2. I said "I never played Mandolin" He said "You should start and it should be on this one." With that said he connected me to your fine establishment and all of you made it such a fantastic experience.

So to say I've been a little caught up in my own little world is just an excuse (albeit a good one) for being impolite. I look forward to many conversations further on up the road. I attached a couple of pictures for some laughs.

Thanks Again

MC / Stanton, California

Hello Adam,

I received these picks on Tuesday the 3rd.  Unfortunately I had been too busy with kids and work to try them out until last night (a challenging feat).  I immediately fell in love with the Kodiak, it's comfort, ease of adjustability, design and materials is flawless.  I have never before had any luck using a thumbpick and this one feels natural and took no time to adjust to.  Great buy!! 

The Propick finger-tones are also a huge hit.  I have not yet trimmed my natural nails as I have some classical performances next week, but even with the nails these worked wonderfully on my resonator and the size is perfect.  Another brilliantly thought out invention.

My only issue I am having would be with the two Propick thumbpicks, they are much too large.  Apparently my thumb is quite skinny in diameter as even the above mentioned Kodiak is almost a bit too large.  I attempted to manipulate the Propicks thumb enclosure, but due to there being too much material, I cannot get it comfortable.  I do however really like the tone and craftsmanship put into the two picks and am planning on ordering them again from you guys in order to try a more proper fit.

The only reason why I am planning on this is due to the fact that at times I would like to get the metal on metal tones that the Kodiak cannot produce.

 Again I thank you so much for answering my previous questions via telephone and definitely appreciate the visitors brochure that you sent with the picks.  I would love to visit.

Thanks,
EC

Hello, Mr. And Mrs. Warmoth,

Today Monday, the sun is shining and the boy from fedex is coming.  Oh, what a pleasure.  I take the parcel on the terrace. I glas of whisky is nearby.  Slowly I open the parcel – I see the national case and open it.   The national mandolin is here, I`m happy.

In Germany the national article is very rare.  Thank you for this wonderful instrument.  It`s very quickly  - 10 days for paying and shiping  from US to Bavarian.  Next weekend I shoot some photos with the Mandolin and the Bavarian – Alps.  I will send you one.

Sincerely,

HT / Bavaria

Dear Ellie-

Letting you know that I received the guitar on Friday   It arrived in perfect condition and is more than I could have hoped for, I can't put it down. I don't think I will be needing another guitar for a long time but if I do I will be looking to you guys first. I can't thank you enough for making the purchase of it as pain free as possible, you guys are great.

Thanks again

NP / Smithers, British Columbia