Santa Cruz Vintage Southerner Slope Dreadnought

Santa Cruz Vintage Southerner Slope Dreadngought- Review!

Artisan Team,

The Santa Cruz VS has arrived safely in Little Rock. After unpacking for two hours, I was able to play it a little bit.

I wanted to thank all of you for the care taken with the complete buying experience of my guitar.  Some things that stuck out to me:

  1. 30-plus minutes on the phone with me discussing in detail what I thought I was looking for before I even made the trip.
  2. Staff that stayed with me almost the complete two hours I was in the store, answering questions, playing the instrument so I could hear it, no judgement of my playing ability, etc.
  3. Attention to detail – Instrument wipe-down, selection, care for overall inventory, knowledge of represented buildings and models.
  4. Time – I was given time and space to breathe, not hassled.
  5. Price – I was very satisfied with the price I paid, accessories, etc.
  6. Personable Staff – Nice, courteous and honest.  Up front, didn't try to hard sell, let me decide what I liked while offering a myriad of options. Good info on humidification of the instrument, something I hadn't known too much about.
  7. Online Presence – Pictures and sound clips were outstanding and helped in the selection process before even getting there.
  8. Facebook Page – I follow it and like the daily updates on inventory. - Sharing this stuff works.
  9. Packing of the guitar – It's how I would want it (and expected it) to be packed.

Overall, just an incredible purchasing experience.  I am not to the point where I can do this every year, but felt as if I was just as valuable as the next guy.

I have already mentioned my experience to many of my buddies who may be in the market for something similar. Hopefully I will be able to take more trips over your direction soon.  I will surely stop in and say hi.

Thanks,

KP / Little Rock, Arkansas