Return Policy

Return Policy Changes - June 2020:

While in years past we had extended an approval / trial period for guitars, effective July 1, 2020 this policy was 1st suspended due to the corona virus pandemic. With more buyers comfortable with shopping from home, we do no advocate purchasing to "try" a guitar due to your limited ability to travel or local selection.

With "no returns" allowed, our change in policy meant that we have furthered our commitment to do our very best in matching your needs with the right instrument.

While this has always been our endeavor in building lasting relationships, we urge you to take advantage of our knowledge base as much & as often as you find necessary, prior to completing your purchase.

Our crew has extensive experience in all aspects of instrument design, from string spacing to tone woods, and everything in between. Free of sales pressure, our goal is to guide you in making the right choice so you shouldn't worry about the need for a return policy.

We have a long term reputation for integrity with all of our builders, whom you are welcome to contact for an unsolicited validation of our standards as an Authorized Dealer.

(Note, we also do not offer a trial period for electronics of any sort.)

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